Purchase and Requisition:

PURCHASE &REQUISITION

Purchase order (PO) is a document indicating item types, quantity and services being purchased. It also includes the payment terms, shipment, other associated terms and conditions.

Importance of PO is as follows:
1) POs are typically used when a buyer wants to purchase supplies or inventory
2) A properly managed PO will quickly tell you what’s been ordered, shipped and received but not invoiced and so on
3) Besides that, creating POs in the system will help prevent ordering more of an item than you may need
4) You can also match the delivered goods against what was ordered, to prevent wrong delivery
5) Suppliers use POs to fulfil their orders and payment processing

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Yes, you can create a purchase GRN with Stock Transfer/Order. To do this follow steps below:

1) Click on Menu
2) Search “Purchase Goods Received” page located under the transaction section of Purchase management
3) Click on the “Add” button to create new
4) Select “Supplier”
5) Select the Purchase order no / Stock transfer no to proceed
6) Automatically product details will appear in “line item” section
7) Enter the receiving quantity
8) Click on Save to finish the process

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When you purchase something and are not happy with it, you return it. In the same manner, if you have a business and you do not like the goods/ raw material purchased by you then you can return it to the seller.
There are a number of reasons for purchase returns. Some of the reasons are listed below:
1) Buyer initially acquired an excessive quantity and wants to return the remainder
2) Buyer acquired wrong goods
3) Seller sent the wrong goods
4) Goods have proven to be inadequate

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Yes, you can return an item without selecting the purchase invoice. To do this follow steps below:
1) Click on Menu
2) Search “Purchase Return” page located under the transaction section of Purchase management
3) Click on the “Add” button to create new
4) Select “Supplier”
5) Enter product details in “line item” section
6) Click on Save to finish the process

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Yes, you can return an item by selecting a purchase invoice.
To do this follow steps below:
1) Click on Menu
2) Search “Purchase Return” page located under transaction section of Purchase management
3) Click on “Add” button to create new
4) Select “Supplier”
5) Select the Invoice number
6) Automatically products details will appear according to the invoice
7) Enter return quantity for the product which needs to be returned
8) Click on Save to finish the process

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Yes, you can create a Purchase Order (PO) without Requisition order.

To do this follow steps below:
1) Click on Menu
2) Search “Purchase Order” page located under transaction section of Purchase management
3) Click on “Add” button to create new PO

4) Select “Supplier” against whom you are creating PO
5) Select product details in “line item” section
6) Click on Save to finish the process

Note: Purchase order can only be created from Back office only

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Invoice is a document indicating items purchased, prices, date of shipment, delivery and payment terms. The term invoice indicates money the buyer owes to a seller. The invoice is also specified with the period of time after which the buyer has to make payment to the seller for the goods and services they have purchased.

Importance of an invoice is as follows:
1) Invoices are a great way to track your earnings, business and expenses
2) It gives you the view of the purchase of products for inventory management
3) If invoices are utilized properly, they may act as documentation for all your business transactions
4) Invoice reports help you to show which orders are completed and paid for and total outstanding for the supplier
5) Besides that, you have complete financial control of your business and ongoing progress

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Yes, you can create a purchase invoice without Requisition/ Purchase Order.

To do this follow steps below:
1) Click on Menu
2) Search “Purchase Invoices” page located under transaction section of Purchase management
3) Click on “Add” button to create new
4) Select “Supplier” against whom you are creating purchase invoice
5) Enter product details in “line item” section
6) Click on Save to finish the process

Note: Purchase invoice can be created from Back Office only

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Purchase invoice can be created against requisition order or purchase order.

To do this follow steps below:

1) Click on Menu
2) Search “Purchase Invoices” page located under transaction section of Purchase management
3) Click on “Add” button to create new
4) Select “Supplier”
5) Select Requisition order no / Purchase order no against which you want to create Purchase Invoice
6) Automatically product details will appear in “line item” section. Change the requirement it required
7) Click on Save to finish the process

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Goods Received Note (GRN) is raised on receiving goods from supplier. This document is for internal usage. Goods received note are also prepared in three or more copies where one is retained by the store department and another is sent to accounts department.

Accounts department uses GRN to verify the invoice sent by the supplier. No invoice will be processed by the accounts department for payment purposes unless a GRN is sent by stores manager as GRN evidences the receipt of goods. It helps in business to audit what item/in what quantity they received against the supplier invoice.

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Yes, you can create a purchase GRN without Stock Transfer/Order.

To do this follow steps below:

1) Click on Menu
2) Search “Purchase Goods Received” page located under transaction section of Purchase management
3) Click on “Add” button to create new
4) Select “Supplier”
5) Enter product details in “line item” section
6) Click on Save to finish the process

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Businesses use requisition orders to request supplies and services on behalf of their firm. They may seek procurement for general supplies, stock transfers or outside services. To create a requisition order, follow the steps below:

From Application:
1) Click on Menu
2) Search “Requisition order” page located under the transaction section
3) Click on “+” button to create new requisition order
4) Select product(s) with required quantity
5) Click on proceed
6) Select “Branch” to which you are putting a requisition
7) Click on “OK” to complete the process

Note: This feature is not available in Ongo Billing++ Windows. However, we may introduce this in our upcoming release(s). Please check for OngoBilling software updates on Play Store and update your software on a regular basis to see new features and enhancements. 

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All requisitions generated in the application can be found in the “Requisition History” page with the status “New”. Once goods are received against the requisition order, the status will change from “New” to “Completed”.

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Following steps below to receive the GRN:

From Application:
1) Click on Menu
2) Search for the “Goods Received” page located under transaction section
3) Click on Add button create new goods received note
4) Select the Requisition order number. On selecting the Requisition number, application will display all product(s) & requested quantity details along with the transferred/receiving quantity details
5) Check the actual receiving quantity against transferred quantity
6) Click on “SAVE” to complete the process

Note: This feature is not available in Ongo Billing++ Windows. However we may introduce this in our upcoming release(s). Please check for Ongo Billing software updates on Play Store and update your software on a regular basis to see new features and enhancements.

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Ongo Billing++ doesn’t have this feature as of now, however we may introduce this in our upcoming release(s). Please check for Ongo Billing++ software updates on Play Store and update your software on a regular basis to see new features and enhancements.

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Ongo Billing++ doesn’t have this feature as of now however, we may introduce this in our upcoming release(s). Please check for Ongo Billing++ software updates on Play Store and update your software on a regular basis to see new features and enhancements.

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Stock Transfer Order is a process to transfer stock from one branch (can be warehouse or Kiosk) to another branch (can be warehouse or Kiosk). This page helps in sending the stock to the kiosk on time to prevent the stockout situation.
Stock Transfer through application gives visibility to both ends (sending party & receiving party) on the stock transfer. Both end people can easily check what the transfer quantity was and what the receiving quantity is. If there is any mismatch then they can talk to each other and valid proof of mismatch.

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Product stock details can be updated from an application as well as from back office.

To do this follow steps below:

From Application:
1) Click on Menu
2) Select “Inventory Adjustments” page located under the transaction section
3) Select appropriate “Adjustment type” from the drop-down. Like: theft, damage, etc…
4) Select product
5) Enter Quantity to adjust
6) Click on Save

From Back Office:
1) Click on Menu
2) Select “Adjustment” page located under the transaction section of Inventory
3) Enter Branch (for which adjustment is being made)
4) Select “Product Code” from the dropdown
5) Select “Adjustment type” from the dropdown. Like theft, damage, etc…
6) Enter quantity
7) Click on Save

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Stock can be transferred to any branch from the back office. A user need to login into the back office and follow the below mentioned steps:
With Requisition order:
1) Click on Menu
2) Select page “Stock transfer out” located under transaction of Inventory management
3) Click on “New” button to create new record
4) Select “Requisition Order No” from dropdown. On selecting the requisition order number, auto matically details will appear in the page along with product details and required quantity in “line details” section
5) Enter the “Transfer out quantity” against each product
6) Click on save to complete the process

Without Requisition order:
1) Click on Menu
2) Select page “Stock transfer out” located under transaction of Inventory management
3) Click on “New” button to create new record
4) Select “Ship to Branch” field from dropdown. Here all branches will appear to select
5) Select Product code from Line item section place below. You may need to scroll down a little
6) Select transfer out quantity
7) Click on “+” button to save the details for this product and allow adding another product
8) Repeat the same process till all the product gets listed with transfer out quantity
9) Click on save to complete the process

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There can be 2 ways of completing the Return process:
Case 1: Return: When any product is returned back to the store, inventory of the same products gets reverted accordingly
Case 2: Exchange: If customer wants to exchange the product with another Product, inventory will adjust accordingly by reverting back (increase) the quantity of the returned Product and deducting the quantity of the exchanged/sold Product

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Ongo Billing++ doesn’t have this feature as of now however, we may introduce this in our upcoming release(s). Please check for Ongo Billing++ software updates on Play Store and update your software on a regular basis to see new features and enhancements.

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Yes, you can use the Barcode scanner to entry & update the inventory for the business.

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Inventory is an asset, owned by a business. It has the purpose of being sold to a customer. This includes items sold to end customers or distributors. It includes raw materials, work in process, and finished goods.

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Initial stock for the branch can be entering by:

  1. Application
  2. Back office

    Following steps to be followed in order to enter initial stock:

    From Application:
    1) Click on Menu

2) Select “Inventory Adjustments” page located under transaction Section
3) Select the “Initial Stock” value in adjustment Type field
4) Click on OK button (*ignore this step in windows application)
5) Select Product from list. (*ignore this step in windows application)
6) Enter Quantity to adjust
7) Click on Proceed to save

From Back Office:
1) Click on Menu
2) Select “Adjustments” page located under transaction section of Inventory Management
3) Click on Add to create new
4) Select Branch (for which you want to do initial stock in), Adjustment Type (select “initial stock”)
5) Now select the product and enter the quantity from ‘line item’ section
6) Click on “+” button to save the changes for the product and add another product
7) Click on Save & Close for final save

Please note: To make this easier, import feature has been provided so that bulk entries can be done easily.

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Physical stock count is a process which is done by every business to ensure that actual physical count of inventory is matching with the value shows in application. Due to this process company ensures that all products are of right quantity mentioned in application and at correct place/bin location.

If any mismatch found by the person then they can change the quantity accordingly in application to stop the mismatch in future. This activity is usually done at the end of a month, quarter, or year, to coincide with the end of a reporting period.

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Estimation is a formal statement to the buyer about the product, quantity, product cost. This gives buyer a rough idea about the cost going to incurred if he agrees to buy goods from the supplier.

To create, follow the steps below:
From Android Application:
1) Click on Menu
2) Select “Estimations” page located under Transaction Section
3) Select Products
4) Click on Proceed
5) Select Customer (This step is optional: You can proceed without selecting customer as well)
6) Click on Estimation

From Windows Application:
1) Click on Menu
2) Select “Estimations” page located under Transaction section
3) Select Products
4) Select customer
5) Click on “Save Estimation” to complete the process

From Back Office:
1) Click on Menu
2) Select “Sales Quotations” Page located under Transaction of Sales Management
3) Click “Add” to create new estimation
4) Enter the required details like: customer name, products, quantity etc.
5) Click on Save

Please note:
1) You need to create Products with Product Price, Stock and map to appropriate branch(es) before creating estimation
2) Red colour fields in the entry form are mandatory

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Yes, you can create estimations for all available sales order types.

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From Application:
1) Click on Menu
2) Select “Estimation History” page located under Transactions Section
3) You can find all estimations on the left panel of that page and scroll to locate all estimation created till date
4) You can find the status on the top right corner of the Estimation box in the left panel

From Back Office:
1) Click on Menu
2) Select “Sales Quotations” Page located under Masters Section on Sales Management
3) You will see list of all Quotations created till date
4) In the list “Status” column is present to denote the status of each Quotation

Please note: Estimations and Quotations are the same 

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In Ongo Billing++ Android application, “Recall” option in Estimation history allows user to “edit the existing estimation record”.

Please note: In windows application, you can use Edit button to  “edit the existing estimation record”.

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From Application:
1) Click on Menu
2) Select “Estimation history” page located under Transactions Section
3) Select the record which you want to edit
4) Click on recall button to edit the estimation (For windows application, click on “Edit” button)
5) Save the changes after editing the details

From Back Office:
1) Open Sales Quotations Page
2) Select the record, which you want to edit
3) Click on EDIT button from the top
4) Make changes and save the record

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Print of Estimation will happen automatically if the printer configuration has been done from “App setting page”.

To re-print manually, below steps have to be followed:

From Android Application:
1) Click on Menu
2) Select “Estimation History” page located under Transactions Section
3) Select a record to print from list
4) Click on more button located at top right corner of the screen
5) Select Print option. Application will print the Estimation

From Windows application:
1) Click on Menu
2) Select “Estimation history” page located under Transactions Section
3) Select a record to print from list
4) Click on Print button. Application will print the Estimation

From Back Office:
1) Click on Menu
2) Select “Sales Quotations” Page located under Transaction Section of Sales Management
3) Select a Quotation which you want to print
4) Click “Receipt” button at the top. Estimation will open in a pop-up
5) Click on the print button from the top of the page

Please note: Printer should be pre-configured with appropriate page size, please check how to configure Printer FAQ. 

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To use Bank and Cheque payment modes, below mentioned steps should be followed:

1. Open Back Office and Navigate to Menu → Financial Management → Masters → Financial Management → “Chart of Accounts” page
2. To create a new Ledger, click on New Button located on top left corner
3. Add New Entry window will open. Enter the value to the “GL code” & “Ledger” fields and select the “Ledger Type” as “Current Asset”
4. Now enable the Active check box and save the record
5. Navigate to Menu → Financial Management → Master → Financial Management → “Bank Accounts” to open the page
6. To add specific Bank Account for the franchisee, click on new button located on top left corner
7. Add New Entry window will open. Enter the value to the “Organization Bank Account No.”, “Bank Name”, and “Account Name and Branch” fields and select the “Ledger”, which has been created from “Chart of Accounts” page
8. Save the record
9. Let the sync between Back office and application happen
10. Select Bank payment mode / Cheque payment mode while generating the invoice (Sales/Purchase) from application
11. On Selecting Bank payment mode, “Add Payment by Bank” pop-up will be displayed. Here select/enter all the mandatory fields and complete the payment with Bank payment mode. On selecting Check payment mode, “Add Payment by Cheque” pop up will be displayed. Here select/enter all the mandatory fields and complete the payment with Bank payment mode

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To use Credit Note payment mode, follow the below steps:

1. Open Back Office and navigate to Menu → Financial Management → Transaction → Accounts Payable → “Credit Notes” page
2. To create a Credit Note against a customer, click on new button located on top left corner
3. Add New Entry window will open. Select customer, enter Net Payable amount and save the record
4. Let the sync between Back office and application happen
5. Select Credit Note payment mode while generating the Invoice (Sales) from application
6. “Add Payment by Credit Note” pop-up will be displayed. Here select/enter the values for the mandatory fields to complete the payment with Credit Note payment mode

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To use Debit Note payment mode, follow the below steps:

1. Open Back Office and navigate Menu → Financial Management → Transaction → Accounts Receivable → “Supplier Debit Notes” page.
2. To create a Debit Note against a supplier, click on new button located on top left corner

  1. Add New Entry window will open. Select supplier, enter Net Receivable amount and save the record
    4. Let the sync between Back office and application happen

5. While generating the Purchase invoice (Purchase) from application, select Debit Note payment mode
6. “Add Payment by Debit Note” pop-up will be displayed. Here select/enter the values to the mandatory fields to complete the payment with Debit Note payment mode

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Yes, Ongo Billing++ has given the provision to User to clear all the KOT by one click. In the Kitchen Order screen, by using “Clear All” button you can clear all the KOTs instantly

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In case of Windows application, follow steps below to complete the flow of Home Delivery order:

  1. Navigate to Menu -> Transactions -> Order. Select the Sales Order Type as “Home Delivery”, if it is not selected as default
    2. Select the customer & add the products to cart
    3. Navigate to Menu -> Transactions -> Delivery List
    4. Select the order to dispatch & click on Process button
    5. On “Select salesperson Details” pop-up, enter/select all the mandatory fields & save the record
    6. Then it will clear the record from Delivery Window
    7. Click on “Collect Delivery” button to collect the payment
    8. On “Collect Delivery Orders” window, click on payment collection icon for the selected invoice
    9. Then Payment window will display & complete the payment with any payment mode

    In case of Android application, follow steps below to complete the flow of Home Delivery order:
    1. Navigate to Menu -> Transactions -> Order. Select the Sales Order Type as “Home Delivery”, if it is not selected as default
    2. Add the products to cart
    3. Select the customer, enter the mandatory fields & proceed to generate the order
    4. You will be redirected to Billing screen. Tap on More icon & select Pending Dispatches option
    5. In the “Pending Dispatches” window, select the order & tap on Dispatch button
    6. On Dispatch Detail pop-up, enter/select all the mandatory fields & save the record
    7. The details of dispatched Due invoice will be displayed

  2. Open Billing screen. Tap on More icon & select Collect Payment option
    9. Tap on Payment button, to complete the payment for the selected Due invoice
    10. Complete the payment with any payment mode

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Invoice button is present in order history page to convert the order to invoices. This button is applicable for order type – Take Away, Dine-In & Standard.
‘Home delivery’ orders does not have provision to convert to invoice directly from here, as it has to be delivered at the customer’s address first and payment has to be received.

Home delivery order follows the flow “Order (Home delivery Type) >> Dispatch (In this step, due invoice is being generated to deliver the customer) >> Collect Payment (from Delivery boy)”

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No. Ongo Billing++ does not support this option. User has to enter the amount & quantity separately.

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We understand the problems of dependency with internet connectivity at the time of billing. Hence, unlike other cloud based billing system we have designed Ongo Billing++ App on Android or Windows, to operate in offline mode automatically when you lose Internet connection.
All transactions including billing at the store run independently even if the internet is down and the information is stored locally into your device. Automatic data streaming starts again with the cloud portal as soon as the internet connection is restored.

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This might be because of some missing configuration. Follow the below mentioned check points to correct the issue.

1) Product should be marked as “sales item” => on billing screen, only those products will appear which are marked as sales items.
2) Check product inventory => Product should have positive stock or should be marked as “allow negative stock”. If any product stock is “0” that product will not be displayed on the billing screen.
3) Check the product and price list mapping => on the Billing screen. Product can be filtered based on the price list selected.  Product list will appear on the billing screen after selecting the same price list, only if the product is mapped with the price list.
Check the selected price list and also check if the missing product is mapped with that or not. If not then either the product has to be mapped with same price list or price list of billing screen has to be changed to the one in which the product has already been mapped.
4) Check product filtration by category on the billing screen => on billing screen, product can be filtered by category. If you have done the same, you need to select “All Categories” button located just above the category list to show all products on billing screen.

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Product price can be checked from two places – i) Back office ii) Application

If price is changed from Back office:
1) Check the internet connection as the changes made need to be synced on the application side
2) Check the default set price list in the billing screen of application. If the price list is not the one in which the price was changed, change the price catalogue and check the product price on the billing screen.

If the price is changed from Application:
1) Check the default price list set on the billing screen of the application. If the price list is not the one in which the price was changed, change the price catalogue and check the product price on the billing screen.

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Product quantity is dependent on “unit of measurement (UOM)”. If the selected UOM for the product is not allowing fractional quantity, application will not accept the fractional quantity to sell while billing. You can change this property by following steps mentioned below:

From Application:
1) Click on Menu
2) Select “Units” page, located under master section
3) Edit the unit details by using edit button
4) Check “Allow Fractional Quantity” field in order to allow fractional quantity during sell
5) Save the changes

From Back Office:
1) Click on Menu
2) Select “Units” page, located under master section of Product Management
3) Edit the unit details by using edit button
4) Check “Allow Fractional Quantity” field in order to allow fractional quantity during sell
5) Save the changes

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This could be because product return is not allowed. To change this setting, follow steps mentioned below:

From Application:
1) Click on Menu
2) Select “Products” page located under masters section
3) Select a product for which you want the application to allow return
4) Edit the product details by using edit button
5) Search the option “Return Allowed”
6) Check the “check box” in order to allow

From Back Office:
1) Click on Menu
2) Select “Products” page located under Masters section in Inventory Management
3) Select the product for which you want to check the returnable property
4) Edit the product details by using the edit button
5) Search for an option “Return Allowed”
6) Check the “check box” in order to allow

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To enable customer selection during billing, follow steps mentioned below:
1) Click on Menu
2) Select “App Setting” page located under setting section
3) Search for an option “Capture customer details while billing”
4) Make it enable
5) Save the setting

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To return a product, follow steps mentioned below:

From Application:
1) Click on Menu
2) Select “Billing” page located under Transaction
3) Click on More Options icon which is located on the top right corner of the page
4) Select Return option from the list
5) New window will be displayed with the list of invoices
6) Select the invoice to proceed with the return. This will display all details of invoice
7) Remove the unnecessary product from cart
8) Click on Proceed
9) Select the appropriate option to return the money to customer

Please note: Your product should be marked as “returnable”. This can be done from the product page 

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Yes. If needed, you can do a sales return of a product from the Back Office which was sold from Ongo Billing++ app. You can do a sales return in two ways:
1. You can do a return against an existing sales invoice
2. You can do a return directly against a customer

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Yes. You can collect customer feedback in Ongo Billing++. There are two ways to collect the customer feedback in the Application:

From Customer Feedback Page:
1) Click on Menu
2) Select “Customer Feedback Page” located under Transactions section
3) Select the “Customer Name” by entering mobile number or customer name
4) Select the transaction number if you want to take the feedback against his/her transaction. (This is optional. You can also take feedback without selecting transaction no.)
5) Save the Feedback

Through an option “Collect Customer Feedback after every Transaction”:

To activate this option, follow the steps mentioned below.
1) Click on Menu
2) Select “App Setting” page located under Setting section
3) Search for option “Show Feedback after Billing”
4) Enable that option
5) Save the setting
6) After every transaction, a page will appear to take Customer Feedback

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Yes. Transactional data can be cleared. To do this follow steps mentioned below:

In PROFESSIONAL Subscription:
1) Login to the Back Office & click on Menu
2) Select “System Backup” page located under Administration section
3) Click on “Clear Data” option
4) Application will ask what type of data you want to clear. Select “Transactional data” from option
5) Click on Proceed
6) It will ask for confirmation from you to proceed. Click on Yes to proceed
7) An OTP will be sent to the registered mobile number for verification. Enter the OTP in order to proceed
8) Once you enter the details, automatically system will clear all data

Note: Once the data is deleted, it can’t be reversed. 

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An invoice is a bill that lists the details of goods sold to the customer. It involves the details of the products, quantity, cost, customer details and payment status. This is a financial document which helps user in accounting and keeping track of money flow.

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Yes. You can send the invoice through SMS to customer and save paper cost. This feature is only available only for Professional Subscription.

Please note: 

1) During billing customer should be selected

2) Invoice delivery mode should be configured as SMS

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To select the existing customer during billing, following steps needs to be followed:

In Ongo Billing++ Android application
1) Select “Invoicing” page located under Transaction to open the Billing screen
2) Select Products in the cart
3) Click on Proceed button
4) On customer screen, enter the customer name or mobile number to search the customer
5) Once the list appears, select the desired customer to proceed

In Ongo Billing++ Windows application:
1) Select “Invoicing” page located under Transaction to open the Billing screen
2) Click on “Select Customer” located just above the cart
3) Search the customer by entering customer name or mobile number
4) Once the list appears, select the desired customer to proceed

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Payment methods supported by Ongo Billing++ application are:

  1. Cash
  2. Card
  3. Gift  Voucher
  4. Cheque
  5. Wallet
  6. Bank Transfer
  7. Credit Note – applicable only for Sales flow
  8. Debit Note – applicable only for Purchase flow
  9. On Account (In case of Sales Flow, this payment method will appear only when customer details are present)
  10. Redeem – applicable only for Sales Flow. This payment method will only appear if the invoice has customer details

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“On Account” is one of the payment methods in the application that keeps adding all the due amount of the customer and shows against the customer. This payment option will only appear if the customer is selecting for billing process.

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Yes. Customer dues can be collected at any of the branch outlets of the same company.

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Yes. You can receive the due amount owed by the customer from Back Office. Below steps to be followed:
1) Click on Menu
2) Select page “Customer Corporate or Customer Consumer” based on the customer type
3) Search the customer for which amount due payment needs to be taken
4) Click the “Payment Collection” button from the header
5) Select payment method & enter payment amount
6) Click on “Save” to complete the process

Please note: After doing this, application will automatically change the status of Invoice from Due to Paid.

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Invoice level tax is the tax that is applicable on the final amount of the Order/Invoice. It is applicable to all transactions.
Item level tax is the tax that is applicable on single product price. If you add any product, tax amount will get included automatically and will be part of the total Order/Invoice amount.

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Ongo Billing++ doesn’t have this feature as of now, however we may introduce this in our upcoming release(s). Please check for Ongo Billing++ software updates on Play Store and update your software on a regular basis to see new features and enhancements.

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User can manually change the Price Catalogue in billing screen. To do so follow the steps mentioned below:

From application:
1) Click on Menu
2) Select “Invoicing” page located under Transaction
3) Click on Price catalogue button located on the border of the billing screen
4) Select the Price catalogue as required. Automatically product prices will change
5) Complete remaining billing steps

From Back Office:
1) Click on Menu
2) Select “Sales Invoice” page located under Transaction section of Sales Management
3) Click on “Add” to create new
4) Search for field “Price catalogue”. Select value from dropdown
5) Select the product from line item section and complete the billing process

Please note:
1. Selected Price Catalogue will get reset once the current transaction has been completed
2. If any product is selected in cart before changing price list, the card will get cleared on changing the price list

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In Android Application => User can remove a Product from the billing cart by simply holding the product and swiping to the left.
In Windows Application => Delete button is provided for each product in cart. To remove single product from cart, click on delete button.

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After adding the products, if you want to clear the cart, follow below steps:
In Ongo Billing++ Android:
1) Select “Invoicing” page located under Transaction to open the Billing screen
2) Add some products in the cart
3) Now, Click on more options icon which is located on the top right corner of the page
4) Click on “Clear” option to Clear the cart completely

In Ongo Billing++ Windows:
1) Select “Invoicing” page located under Transaction to open the Billing screen
2) Add some products in the cart
3) Now, click on “Cancel” button to clear the current billing process and clean the cart

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Yes. You can complete billing process without selecting the customer.

Please note: Customer selection process is mandatory for “Home Delivery” process. 

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You can create/register a new Customer during Billing. Follow steps mentioned below:

From Android Application:
1) Click on Menu
2) Select “Invoicing” page located under Transaction section
3) Select Products in cart and click on Proceed button
4) On customer screen, enter the customer details like: Name, mobile no, etc.
5) Click on proceed button to save the customer details and proceed for payment

From Windows Application:
1) Click on Menu
2) Select “Invoicing” page located under Transaction section
3) Click on “Select Customer” button located just above the cart
4) Enter details in the field to create new customer. *Red colour fields are mandatory
5) Click on “Select Customer” button to proceed. Application will save the customer details
6) Complete the billing process

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Product quantity can be changed during billing process. Follow steps mentioned below:

From Application:
1) Click on Menu
2) Select “Invoicing” page located under Transaction section
3) Select product(s) to the cart
4) Click on the product from the cart window to open Edit screen
5) Edit the product quantity as required
6) Click on Update button to save the details

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Product price can be changed during billing process. Follow steps mentioned below:

From Application:
1) Click on Menu
2) Select “Invoicing” page located under Transaction section
3) Select Product(s) to the cart
4) Click on the Product from the cart window to open edit screen
5) Edit the product price as required
6) Click on Update button to save the details

Note: In case of Fixed Price, price of a product cannot be changed during billing. 

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Discount can be added & modified during the billing. Follow steps mentioned below:

From Application:
1) Click on Menu
2) Select Invoice page located under Transaction section
3) Add product(s) to the cart
4) In case of Android, click on “Discount” icon present in the cart section. In case of windows, click on “Tax & Discount” button
5) Add the discount as required by clicking on individual discount fields
6) Click on “Apply” to save the changes

From Back Office:
1) Click on Menu
2) Select “Sales Invoice” page located under transaction section of Sales Management
3) Click on “Add” to create new
4) Select Supplier for whom you want to create invoice
5) Select product(s) from the line item section
6) Click on “+” button to add another product in the same invoice
7) Go to the “Amount Details” section
8) Enter Discount details
9) Click on “SAVE” to complete the process

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Tax can be added & modified during the billing. Follow steps mentioned below:

From Application:
1) Click on Menu
2) Select Invoice page located under Transaction section
3) Add product(s) to the cart
4) In case of Android, click on “Tax” icon present in the cart section. In case of Windows, click on “Tax & Discount” button
5) Add the tax as required by clicking on individual tax fields
6) Click on “apply” to save the changes

From Back Office:
1) Click on Menu
2) Select “Sales Invoice” page located under Transaction section of Sales Management
3) Click on “Add” to create new
4) Select Supplier for whom you want to create invoice
5) Select product(s) from the line item section
6) Click on “+” button to add another product in the same invoice
7) Go to the “Amount Details” section
8) Enter Tax details
9) Click on “Save” to complete the process

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Sales instructions can be entered during billing for all Restaurant Subscriptions. Follow steps mentioned below:

From Application:
1) Click on Menu
2) Select “Invoicing” page located under Transaction section
3) Add product(s) to the cart
4) Click on the product from the cart to open product details Edit screen
5) Search field “Instructions” (For windows application, Search section is defined in the popup, click on that)
6) Enter instructions you want to add
7) Click on Update button to save the details

From Back Office:

Ongo Billing++ doesn’t have this feature as of now, however we may introduce this in our upcoming release(s). Please check for Ongo Billing++ software updates on Play Store and update your software on a regular basis to see new features and enhancements.

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Any product can be sold as complementary at the time of billing by Selecting “Complementary” option in discount rule. The final price of product will become zero. Follow steps mentioned below:

From Windows Application:
1) Click on Menu
2) Select “Invoicing” page located under Transaction section
3) Add product(s) to the cart
4) Click on added product from cart to open in edit form.
5) Find the “Discount Rule” field
6) Select “Complementary” discount
7) Click on Update button to save the details

From Android Application:
1) Click on Menu
2) Select “Invoicing” page located under Transaction section
3) Add product(s) to the cart
4) Click on added product from cart to open in edit form
5) From the “Discount rule” field, select “Complementary” discount or enable the Complementary check box
6) Click on Apply button to save the details

From Back Office:
1. Click on Menu
2. Navigate to Transactions -> Sales Management -> Sales Invoice page and add entry, by clicking on new button
3. Select/enter all mandatory fields
4. Select Complementary discount from Line Details section -> Line Discount field and save the details

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User can configure any e-mail id to share the invoice via e-mail.

Please note: Email configuration should be done to share invoice via email. Please check “how to configure e-mail FAQ?” 

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Recall option allows user
1) to edit the invoice details
2) to collect payment

Note: Recall option will only appear if the invoice status is either “New” or “Due Payment”

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Follow steps mentioned below:

From Android Application:
1) Click on Menu
2) Select “Bill History” page located under Transaction section
3) Filter due invoices of customer by entering customer name/mobile number
4) Select the Invoice
5) Click on Recall button. Invoice details screen will open
6) Click on Proceed. Customer details page will open
7) Click on Proceed again
8) A popup will open with an option to collect payment. Click “Yes” to proceed
9) Payment popup will open. Provide the payment details
10) Click on Save

From Windows Application:

1) Click on Menu
2) Select “Bill History” page located under Transaction section
3) Filter due invoices of customer by entering Customer name/ mobile number
4) Select the Invoice
5) Click on payment button. Payment popup will open
6) Provide the payment details
7) Click on Save

From Back Office:
1) Click on Menu
2) Select the invoice which is due
3) Click on “Payment Collection”
4) Payment pop-up will appear. Provide payment details
5) Click on Save

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Yes. Invoice generated from the Back Office portal will be visible in the app.

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Yes, if needed you can also generate back dated sales invoices from Back Office portal. You just need to make sure that you select the appropriate invoice date while generating one.

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From Billing Screen a product can be searched in the following ways:
1) Click on Search Icon
2) Enter Product Name or Product ID to be searched
3) Application will automatically filter the product on the billing screen

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Yes. We can create Invoice for all available sales order types.

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From Application:
1) Click on Menu
2) Select “Bill History / Invoice History” located under Transaction section. Here you will find all the bills made by you
3) You can find the status on the top right corner of the sales invoice box in the left panel

From Back Office:
1) Click on Menu
2) Select “Sales Invoices” page located under Transaction on Sales Management
3) On the sales invoice page, you will find all the bills made by you
4) In the list “Status” column is present to denote the status of each quotation

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Yes. However, due invoices cannot be edited.

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Yes, Invoice can be deleted. Follow steps mentioned below:

From Android Application:
1) Click on Menu
2) Select “Invoice History” page located under Transaction section
3) Swipe the invoice to left side to delete
4) Enter Remarks in the “Remarks pop-up”
5) Click on “Save” to complete the process

From Windows Application:
1) Click on Menu
2) Select “Invoice History” page located under Transaction section
3) Select the invoice which you want to delete
4) Click on “Delete” button
5) Enter remarks in the “Remarks pop-up”
6) Click on “Save” to complete the process

From Back office Application:
1) Click on Menu
2) Select “Sales Invoices” page located under Transaction section of Sales Management
3) Select the invoice which you want to delete
4) Click on “Delete” button
5) Enter remarks in the “Remarks pop-up”
6) Click on “Save” to complete the process

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Invoice will be printed automatically if the print configuration is done from “App setting page”.

To re-print an invoice manually, follow steps mentioned below:

From Android Application:
1) Click on Menu
2) Select “Invoice History” page located under Transactions section
3) Select a record to print from list
4) Click on more button located at top right corner of screen
5) Select Print option. Application will print the Order.

From Windows Application:
1) Click on Menu
2) Select “Bill History” page located under Transactions section
3) Select a record to print from list

4) Click on Print button. Application will print the Order

From Back Office:
1) Click on Menu
2) Select “Sales Invoices” Page located under Transaction section of Sales Management
3) Select an invoice which you want to print
4) Click “Receipt” button at the top. Order will open in a pop-up
5) Click on the print button from the top of the page

Please note: Printer should be pre-configured with appropriate page size, please check how to configure Printer FAQ. 

 

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To print multiple copies of an invoice each time you generate, follow steps mentioned below:

From Android Application:
1) Click on Menu
2) Select “App Settings” page located under Settings section
3) Find “Bill Delivery Modes” option
4) Click on “Configure” which is placed next to “Print” option
5) In new screen, you will see an option to select “No of Bill Print”
6) Enter value (in digit) for the number of prints you need every time
7) Save the setting

Note: Incase, you need additional copy of the invoice for any particular transaction or customer, you can print manually from “Bill History” page. For more details see “How to print an invoice?”

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An Order will be printed automatically if the printer configuration is done from “App setting page”.
To re-print manually, follow steps mentioned below:

From Android Application:
1) Click on Menu
2) Select “Order History” page located under Transactions section
3) Select a record to print from list
4) Click on more button located at top right corner of screen
5) Select Print option. Application will print the Order

From Windows Application:
1) Click on Menu
2) Select “Order History” page located under Transactions section
3) Select a record to print from list
4) Click on Print button. Application will print the Order

From Back Office:
1) Click on Menu.
2) Select “Sales Orders” Page located under Transaction section of Sales Management
3) Select an Order which you want to print
4) Click “Receipt” button at the top. Order will open in a pop-up
5) Click on the print button from the top of the page
Please note: Printer should be pre-configured with appropriate page size, please check how to configure Printer FAQ. 

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From Android Application:
1) Click on Menu
2) Select “Order History” page located under Transactions section
3) Select a record to share from list
4) Click on more button located at top right corner of screen
5) Select “Share” option from list
6) Application will provide various ways to share such as – Bluetooth, WhatsApp, and Gmail
7) Use the appropriate one and share the order

From Windows Application :
1) Click on Menu
2) Select “Order History” page located under Transactions section
3) Select a record to print from list
4) Click on “Share” button. Application will show pop-up to send an email with estimation as pdf attachment
5) Enter recipient details and share the Order

From Back Office:
1) Click on Menu
2) Select “Sales Order” Page located under Transaction section of Sales Management
3) Select an Order which you want to share
4) Click “Receipt” button at the top. Order will open in a pop-up
5) Save the pdf form of the receipt
6) You can share the pdf copy of Order via mail or other media transfer mode
Please note: Internet should be connected to share an Order 

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You can put an Invoice on hold and recall later. Follow steps mentioned below:

From Android Application:
1) Click on Menu
2) Select “Invoicing” page located under Transaction section
3) Select products to cart
4) Click on “More” icon is located at the top right corner of the page
5) Select “Hold” option from the list that will save the details and keep on hold

From Windows Application:
1) Click on Menu
2) Select “Billing” page located under Transaction section
3) Select products to cart
4) Click on “Hold” button located at the bottom of the screen
5) Application will save the details and keep on hold

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No. Orders generated from back office portal will not be visible on the app side.

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An invoice is a bill that lists the details of goods sold to the customer. It involves the details of the products, quantity, cost, customer details and payment status. This is a financial document which helps user in accounting and keeping track of money flow.

To create an invoice, follow steps mentioned below:

From Android Application:
1) Click on Menu
2) Select “Invoicing” page located under Transaction section
3) Select product(s) to cart
4) Apply tax & Discount (optional, button are available in CART)
5) Tap on proceed button

6) Select customer details (optional)
7) Tap on payment button to proceed for payment
8) Select the payment modes (such as – cash, card, voucher, loyalty, etc.)
9) Tap on finish to complete the process. Generated bill will be displayed under Bill History page

From Windows Application:
1) Click on Menu
2) Select “Billing” page located under Transaction section
3) Select product(s) to cart
4) Select Customers (if required)
5) Apply Tax & Discount by using Tax & Discount button
6) Tap on Payment button
7) Select the payment modes (such as – cash, card, voucher, loyalty, etc.)
8) Tap on finish to complete the process. Generated bill will be displayed under Bill History page

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Yes. You can also generate sales invoices from the back office portal. Provision has been provided in the back office portal so that you can generate invoices from the back office portal.
You can generate a sales invoice in three ways –
1. Create an invoice against an existing order
2. Create an invoice against an existing quotation
3. Directly create an invoice against a customer

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In Android application, Recall option is used for:
1) Add/Remove products
2) Add/Update customer details
3) Collect Payment

In Windows Application, Recall option is used for:
1) Add/Remove products
2) Add/update customer details

In Android Application, Recall option is used for:
1) Add/Remove products
2) Add/update customer details
3) Collect Payment

In Windows Application, Recall option is used for:
1) Add/Remove products
2) Add/update customer details

From Application:
1) Click on Menu
2) Select “Order History” page located under Transaction section
3) Select the record which you want to edit
4) Click on recall button to edit the order (for Windows Application, click on “Edit” button).
5) Save the changes after editing the details

From Back Office:
1) Open “Sales Orders” Page
2) Select the record, which you want to edit
3) Click on Edit button from the top
4) Make changes and save the record

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From Android Application:
1) Click on Menu
2) Select “Order History” page located under Transaction section
3) Select the Order which you want to cancel
4) Select the “Cancel Order” button from the more button located at the top right corner of the page
5) Enter Remarks and Save. Order will be cancelled

From Windows Application:
1) Click on Menu
2) Select “Order History” page located under Transaction section
3) Select the Order which you want to cancel
4) Select the “Cancel Order” button
5) Enter Remarks and Save. Order will be cancelled

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To delete an order, follow steps mentioned below:

From Application:
1) Click on Menu
2) Select Order History page located under Transaction section
3) Select the Order which you want to Delete
4) For Android Application user, swipe the order from right to left. For Windows Application click on Delete button present for each record

From Back Office:
1) Click on Menu
2) Select “Sales Orders” page located under Transaction section of Sales Management
3) Select the Order which you want to Delete
4) Click on Delete button from the top. A confirmation message will be received. Click yes to proceed.

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You can convert an Order to Invoice from Application as well as Back Office. Follow steps mentioned below:

From Android Application:
1) Click on Menu
2) Go to Order history page located under Transaction section
3) Select a record which you want to convert to Invoice
4) Click on “Invoice” button to convert
5) Application will ask whether you want to modify the order details
a) Yes – product details will open modify the records
b) No – It will directly convert the order to invoice

From Windows Application
1) Click on Menu
2) Go to Order history page located under Transactions Section
3) Select a record which you want to convert to Invoice
4) Click on “Convert to Invoice” button to convert
5) Application will ask whether you want to proceed or not
6) Click “Yes” to proceed
7) An additional information page will open. Enter the details if required. Click on Save to proceed
8) Application will save the record. An option will check whether you want to edit the order details or not will be provided.
9) Click “No” and save the Invoice

From Back Office:
1) Open “Sales Orders” page
2) Select the Order you want to convert
3) Click on “Create Sales Invoice” button from the top
4) Sales invoice page will open with details such as – Products, Quantity, prices, etc.
5) Click on Save button to convert

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No. Orders which are already converted to Invoice cannot be deleted.

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From Android Application:
1) Click on Menu
2) Select “Estimation History” page located under Transaction section
3) Select a record to share from list
4) Click on more button located at top right corner of screen
5) Select “Share” option from list
6) Application will provide various ways to share such as – Bluetooth, WhatsApp, and Gmail.
7) Use the appropriate one and share the Estimation

From Windows Application:
1) Click on Menu
2) Select “Estimation History” page located under Transaction section
3) Select a record to print from list
4) Click on “Share” button. Application wills a pop-up to send an email with estimation as pdf attachment
5) Enter recipient details and share the estimation

From Back Office:
1) Click on Menu
2) Select “Sales Quotations” page located under Transaction section of Sales Management
3) Select a quotation which you want to share
4) Click “Receipt” button at the top. Estimation will open in a pop-up
5) Save the pdf form of the receipt
6) You can share the pdf copy of estimation via mail or other media transfer mode
Please note: Internet should be connected to share Estimation. 

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You can convert estimation to Order from Application as well as Back Office.

From Android Application:
1) Click on Menu
2) Go to Estimation History page located under Transaction section
3) Select a record which you want to convert to order
4) Click on “Order” button to convert
5) Application will ask whether you want to modify the estimation details
a) Yes – product details will open. Modify the records
b) No – It will directly convert the estimation to order

From Windows Application:
1) Click on Menu
2) Go to Estimation History page located under Transaction section
3) Select a record which you want to convert to order
4) Click on “Convert to Order” button to convert
5) Application will ask whether you want to proceed or not
6) Click “Yes” to proceed.
7) An additional information page will open. Enter the details if required. Click on Save to proceed.
8) Application will save the record. An option to check whether you want to edit the order details or not will be provided
9) Click “No” and Save the order

From Back Office:
1) Open “Sales Quotations” page
2) Select the Quotation you want to convert
3) Click on “Create Sales Order” button on the top
4) Sales order page will open with details such as Products, Quantity, prices, etc.
5) Click on Save button to convert

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You can convert estimation to Invoice from Application as well as Back Office.

From Android Application:
1) Click on Menu
2) Go to Estimation History page located under Transaction section
3) Select a record which you want to convert to invoice
4) Click on “Invoice” button to convert
5) Application will ask whether you want to modify the estimation details
a) Yes – product details will open. Modify the records
b) No – It will directly convert the estimation to invoice.

From Windows Application:
1) Click on Menu
2) Go to Estimation History page located under Transaction section
3) Select a record which you want to convert to invoice
4) Click on “Convert to Invoice” button to convert
5) Application will ask whether you want to proceed or not
6) Click “Yes” to proceed
7) An additional information page will open. Enter the details if required. Click on Save to proceed
8) Application will save the record. An option to check whether you want to edit the order details or not will be provided
9) Click “No” and save the invoice

From Back Office:
1) Open “Sales Quotations” Page
2) Select the Quotation you want to convert
3) Click on “Create Sales Invoice” button on the top
4) Sales order page will open with details such as Products, Quantity, prices, etc.
5) Click on Save button to convert

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A sales order is a financial document that confirms an impending sale. It is raised when an initial estimate is approved and the transaction is underway, and details the exact quantity, price and delivery details of the products or services being sold. Ongo Billing++ allows you to create an order from application as well as from Back Office.

Follow steps mentioned below:
From Android Application:
1) Click on Menu
2) Select “Orders” page located under Transaction section
3) Add Products to the cart
4) Click on proceed
5) Select Customer for the order – This is an optional step
6) Click on “proceed” to save the order
7) Enter details in additional info pop-up and click on Save to proceed
8) A pop-up will appear to confirm the payment. Select “YES” if you want to take advance payment for an order. Else select “No”.
9) Save the order

From Windows Application:
1) Click on Menu
2) Select “Orders” page located under Transaction section
3) Add Products to the cart
4) Select Customer for the order – this is an optional step
5) Click on “Save Order” button
6) Enter details in additional info pop-up and click on Save to proceed
7) Order will be saving in the application

From Back Office:
1) Click on Menu
2) Select Sales order page under transactions of Sales Management
3) Click on “New” button to create an order
4) Enter required details. *Red colour fields are mandatory
5) Click on Save

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Yes. We can create Order for all available sales order types but by default billing screen selects default sales order type defined under App Settings page.

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From Application:
1) Click on Menu
2) Select “Order History” page located under Transaction section
3) You will find all the created sales order till date
4) You can find the order status on the top right corner of the order box under left panel

From Back Office:
1) Click on Menu
2) Select Sales Orders Page located under Transaction section under Sales Management
3) You will find all the created sales orders till date
4) You will find a separate column “status” under that status of all orders is listed

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Yes, you can also make sales from the back office portal. Provision has been provided in the back office portal so that you can generate invoices from the back office portal.

You can generate a sales invoice in three ways –
1. Create an invoice against an existing order
2. Create an invoice against an existing quotation
3. Directly create an invoice against a customer

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HOME DELIVERY:

Ongo Billing++ doesn’t have this feature as of now, however we may introduce this in our upcoming release(s). Please check for Ongo Billing++ software updates on Play Store and update your software on a regular basis to see new features and enhancements.

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Ongo Billing++ doesn’t have this feature as of now, however we may introduce this in our upcoming release(s). Please check for Ongo Billing++ software updates on Play Store and update your software on a regular basis to see new features and enhancements.

Ongo Billing++ doesn’t have this feature as of now, however we may introduce this in our upcoming release(s). Please check for Ongo Billing++ software updates on Play Store and update your software on a regular basis to see new features and enhancements.

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Yes. You can take advance order from customer for home delivery. You need to define the delivery date & time while taking an order. For more details see FAQ “How to take home delivery order?”

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To take the home delivery order through application, follow steps mentioned below:
From Android Application:
1. Click on Menu
2. Select “Order” page located under Transaction section
3. Select the “Sales Order Type as Home Delivery”
4. Select products and put the order quantity
5. Click on proceed button to add customer details
6. Select Customer (*Existing/New) and click on proceed button to save the other details related to home delivery.
7. Now, “Additional details” popup will open to capture delivery date & time information
8. Click on save to proceed
9. Now, “collect payment details” popup will open to capture details if customer is making payment before delivery

From Windows Application:
1. Click on Menu
2. Select “Order” page located under Transaction section
3. Select the “Sales Order Type as Home Delivery” (*if it is not set to Home delivery by default)
4. Select Customer (select customer button located just below the sales order type button)
5. Select products and enter quantity details
6. Click on “Save Order” button to save the order details
7. “Delivery information” pop-up will open to capture delivery date & time information
8. Click on save to proceed
9. “Confirm Delivery address” pop-up will appear to capture the delivery address
10 Click on Continue button to save the order details

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Yes. Inventory will hit in case of home delivery process. However, it can be configured based on the business process from App setting page from the application.

Follow steps mentioned below:
1) Click on Menu
2) Select “App Setting” page located under Setting section
3) Search for an option “Inventory Hit”. Configure this option as –
a) Order – to hit the inventory whenever Order will be made
b) Invoice – to hit the inventory whenever Invoice will be made
c) KOT – to hit the inventory whenever KOT will be made

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In Ongo Billing++ application, delivery charges & packing charges are treated as product. Follow steps mentioned below:

From back office (for Professional version of Ongo Billing++ Windows & Android)
1) In case of Windows, open the “Sales Order Type page” located under master section of Sales Management.

2) In case of Android, open the Order Type page located in app setting
3) Edit the take away sales order details
4) Enter the packing & delivery charges details and save the changes

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Ongo Billing++ doesn’t have this feature as of now, however we may introduce this in our upcoming release(s). Please check for Ongo Billing++ software updates on Play Store and update your software on a regular basis to see new features and enhancements.

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Ongo Billing++ doesn’t have this feature as of now, however we may introduce this in our upcoming release(s). Please check for Ongo Billing++ software updates on Play Store and update your software on a regular basis to see new features and enhancements.

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Ongo Billing++ doesn’t have this feature as of now, however we may introduce this in our upcoming release(s). Please check for Ongo Billing++ software updates on Play Store and update your software on a regular basis to see new features and enhancements.

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Delivery is the process of transporting goods from source to destination. In this process, customer places an order to the store and requests the store to deliver the product(s) to their house OR any other defined place. Delivery person delivers and receives amount from the customer.

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EXPENSES:

Operating expenses are the cost associated with operating activities such as Electricity bills, telephone bills, fuels, etc. done by any company to run the day-to-day expenses. Operating Expense helps user to keep a track of daily expense through petty cash by the users.

For example, if you made some payment to a local vendor or paid some bills, you can enter the expense details from this page.

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Operating Expense can be created from Application and Back Office both. Follow steps mentioned below:

From Application:
1) Click on Menu
2) Select “Operating Expense” page located under Transaction section
3) Click on Add button to create new expenses
4) Enter details of expenses in respective fields. *Red colour fields are mandatory
5) Save the expense
6) Automatically payment pop-up will open
7) Select a payment mode and complete the payment
8) Created expenses will appear in the list of this page

From Back Office:
1) Click on Menu
2) Select “Operating Expense” page located under Transaction section of “Administration”
3) Click on “Add” to create new expense
4) Enter details of expenses in respective fields. *Red colour fields are mandatory
5) Save the record
6) Select the same record (created just now) to make payment
7) Click on “Payment Disbursement” button located near the Delete button
8) Select the payment mode and complete the payment
9) Created expense will appear in the list

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Expense Voucher date is the date on which details are created in the application. Finance management will take this date as reference date of expense and keep the information in the system.

Please note: Expense Voucher date can not be less than Expense date.

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Yes. Expense record created at the back office side will appear in the application.

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Yes. You can create expense for previous year. You need to select the Expense date as the previous year date to do this.

Please note: If you create previous year record that record will be saved in the back office under previous financial year. To see this record at the back office side, change the financial year accordingly.

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SUBSCRIPTION:

Back office is a business management suite which is connected to the Ongo Billing++ app and is accessible from anywhere using any internet browser. With the help of business management suite you can manage your business spread over various locations, view real time data, track inventory, sales, purchase, and manage finance, etc. across locations. With the data available on your fingertips you can take better business decisions.

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Yes. The back office portal is accessible from your mobile/tablet browser if internet connection is available. However, we suggest that you access it from your computer because of the display size limitations of a mobile/tablet and better usability.

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If you already have Windows computer as per the system requirement of Ongo Billing++, you can opt for Windows version of Ongo Billing++

If you are planning to setup new, you can opt for Android mobile or tablet. This will reduce your capital investment and billing counter space required.
If you need an application with mobility option or if you have to move around to take orders, you can opt for Android version.
However, both Windows and Android version of Ongo Billing++ has same features and functionalities.

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Yes. You can use both Ongo Billing++ Android and Windows version for the same business. Both will connect to the same cloud back office portal to give a consolidated view of your business.

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We provide 24*7 online supports via support ticketing system (ongosupport@indiatransact.com). We also provide supports via email, remote sharing tools and phone calls for special cases.
The standard business hours for support are from 10 A.M. to 7:30 P.M. India Time (IST) from Monday to Friday on a week, except any Public Holidays.
Please refer our Master Subscription Agreement (http://www.Ongo Billing++.com/software-subscription-agreement/) for more details.

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The entire price mentioned in any of our official websites and applications are only for the software subscription and do not include any kind of hardware. You can use your existing hardware or may buy as per the system requirement specified for using Ongo Billing++ software.

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Internet is not required all the time for Ongo Billing++ App on Android or Windows at your store. It operates in offline mode automatically when you lose Internet connection. Each store runs independently even if the internet is down. Automatic data streaming would start again in the background as soon as the internet connection is restored.
However, the cloud web applications such as Back Office portal opens in your web browser and requires internet connection to access the from anywhere.

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Surely, you can get a new subscription whenever a new outlet opens and each subscription gets activated from date of installation. All the terms and conditions would remain same as the other previous subscriptions. On or before expiry of a subscription (one year from the date of installation) you need to renew the subscription and the process is automated.

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We understand how important it is to try out before buying the product. So we provide 15 days of free trial with full functionality. You can download Ongo Billing++ App in any of your mobile or table or computer and play around to understand the vast features Ongo Billing++ provides for your business.

Please note: Free trial is available only once per customer/organization.

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Let’s take it this way. We don’t charge for any customization and we don’t promise that it will be provided. Whatever we receive a request for new feature, the same is analysed by our product management team. If it is found to be helpful for most of our customers, then we include the feature into our development pipeline. The same would be released as per our priority and release plan.

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This feature is available only for the Ongo Billing++ Professional edition.

 

To install for a new branch under an existing Ongo Billing++ account, please follow the steps mentioned below:

1] Create the new branch in Cloud Back Office:
1. Login to your cloud back office
2. Navigate to “My Organization” link
3. Navigate to the “Branches” sections
4. Click on Add button to add a new branch. Enter all the details of your new branch here and save the information. Please note the branch code you have entered (can be alphanumeric). This will be required to configure Ongo Billing++ App at the new store.

2] Subscribe and configure Ongo Billing++ App at the new Store:
1. Install the application in mobile, tablet or Windows computer from the download links provided in the website.
2. In the Registration Type page, select “Existing Organization” option. On selection of Existing organization, application will ask for Organization Code and Account ID. Enter your Organization Code and Account ID as was received by email when you had subscribed for your first branch, and click next.
3. Next in the User Details page, select New User and tap on Next.
4. In User Details page, enter all the information of your new branch’s manager and enter the Branch Code you had created from the cloud back office in the step 1]
5. In Subscription Details page, un-check the free trial option and enter the valid subscription code received when you purchased Ongo Billing++. Tap on proceed.
6. Application will now automatically start downloading master data and organization policies from the back office. Once the process is complete you will be taken to the dashboard of the application and it is ready for your usage in the new branch.

You will receive an email with your account details and cloud back office login details (for professional edition).
You will also receive an email with all the guidance on to how to use Ongo Billing++, user guide and FAQ. We highly recommend you go through the resources to understand how Ongo Billing++ can help your business to grow faster.

Congratulations on setting up Ongo Billing++ on new store successfully!

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This is a very unique feature Ongo Billing++ provides for all editions by default. Unlike other software, Ongo Billing++ automatically backs up your device data into our secure cloud which can be restored any time.
In case your device where Ongo Billing++ was installed got damaged, please follow the steps below to configure in a new device without losing any data. However, please note that you must purchase a new subscription for the new device as Ongo Billing++ subscription is device specific.

1. Install the application in mobile, tablet or Windows computer from the download links provided in the website.
2. In the Registration Type page, select “Existing Organization” option. On selection of Existing organization, application will ask for Organization Code and Account ID. Enter your Organization Code and Account ID as was received by email when you had subscribed for your first branch, and click next.
3. Next in the User Details page, select Existing User and enter your User Name and Password correctly. Click on next.
4. In Subscription Details page, un-check the free trial option and enter the valid subscription code received when Ongo Billing++ new subscription was purchased. Tap on proceed.
5. When prompted whether you want to download past transaction data, select Yes.
6. Application will now automatically start downloading your past data and settings from our automated cloud backup. Once the process is complete, you will be taken to the dashboard of the application and it is ready for your usage again.

Congratulations on setting up Ongo Billing++ on your new device successfully!

 

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When you configured Ongo Billing++ Professional edition, a unique cloud back office portal is created for you automatically. Your unique back office portal URL link along with the login details is sent to your registered email address.

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No, all the versions are yearly subscription based. In fact subscription model always have lower cost of ownership and less capital investment compared to the licensing model. In this model you do not need to bother about software support, maintenance, version upgrade, training materials etc. Moreover, we provide, maintain and take care of your server and infrastructure so that you do not need any in-house resource and investment for the same. Everything is inclusive within the single subscription fees.

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There no AMC charges since the product works on subscription pricing model, which covers all the below items within the subscription price:
1. Software subscription
2. Cloud Server infrastructure which includes cloud hardware and third party software such as database, operating system etc.
3. Maintenance of software
4. Maintenance of cloud back office
5. Support of the software and cloud back office
6. Free upgrade of software

Also please feel free to refer the subscription terms as available in Subscription Agreement

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Software development is a continuous improvement process. Whenever there are any new features implemented based on other users feedback and as per our product enhancement process on the application/back office, the same would be available to you. We don’t charge extra for such version updates.

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Yes. Internet connection is mandatory to download and configure Ongo Billing++ software as well as to update the software with the latest version.

Please note: It is important to update the software every time you receive an update notification as this provides new functionalities and fixes completely free of cost.

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The following setup is required to make set up the composite GST:

In case Professional Subscription:
1. Login to Back Office
2. Navigate to Masters -> Administration module -> My Organization page -> Registration section
3. Enable the Composite GST check box
4. Save the modification & let the sync happen

Note: GST number should be configured for the branch.  

 

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In order to Generate GST reports, follow steps mentioned below:
1. Log in to the Back office (web portal)
2. Navigate to “GST Dashboard” located under “Menu > Financial Management > Transactions”
3. In GST dashboard select the month for which you want to create GST report
4. Click on “Apply” button then you will get tax details of that particular month in the main screen
5. At the bottom of GST dashboard Page there are 3 reports (GST 3B, GSTR1, GST computation)
6. You can open any report by clicking on it. And the report details will get displayed based on the month filter that you’ve applied in the GST dashboard

Note: GST 3B and GSTR1 reports are designed exactly based on the format of original Government forms.

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In order to get tax details of individual sales and purchase invoices, follow steps mentioned below:
1. Log in to the Back office (web portal)
2. Navigate to “Reports” located under “Menu > Financial management > Reports section”
3. In the reports section there are 2 reports named “Inward Supply” and Outward Supply”
4. After clicking on those reports, a filter pop-up appears, select the month for which you want to generate that report in the filter screen and click on “Apply”
5. “Inward Supply” report contains tax details of all the purchase bills
6. “Outward Supply” report contains tax details of all the sales bills

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To view the tax details including the reference number of any individual purchase bills, follow steps mentioned below:
1. Log in to the Back office (web portal)
2. Navigate to “GST Dashboard” located under “Menu > Financial Management > Transactions”
3. In GST dashboard select the month for which you want to create GST report
4. Click on “Apply” button. You will get tax details of that particular month on the main screen
5. At the bottom of GST dashboard Page there are 3 reports (GST 3B, GSTR1, GST computation)
6. Click on GST computation. A report with multiple pages will be opened
7. In this report you can find the tax details of any purchase invoices including the reference invoice number

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The GSTR1 from was designed exactly based on the format of original Government form. So as per Government rule there won’t be any purchase invoice details and invoices without GST number in the GSTR1 form.

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Ongo Billing++ is not responsible for any tax filing procedure. We only provide the tax related data of all the transactions made in your application. The tax information in GST reports is completely based upon the invoices that you have generated. If you’ve made any mistake while creating an invoice then there will be some mistake in the tax report too. So kindly verify all your invoices once if you found any mismatch in the GST reports.

The GST filing procedure in government website should be done on your own or you can contact your accountant so that he can help you.

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If “GST Exempted (0%)” tax group is applied for any product while making an invoice, the invoice details for that particular invoice will come under the Exempted column.

If there’s no tax applied for a product while making an invoice, the invoice detail will come under the Zero Rated column.

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The required setup to make your business GST compliant can be done in following 2 ways –

While configuring the domain (Professional); in the business details screen enter the GST number in the GSTIN field.

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